Missed Days Policy

Missed Days Of Camp

In the case of exceptional illness that results in three consecutive missed days or more, a 50% refund or 100% credit will be provided. A signed doctor’s note must be provided in these circumstances.

In case of a single-day illness, a 100% credit ONLY will apply, with no refund. A signed doctor’s note must be provided in these circumstances.

Individual camp days missed for any reason cannot be refunded or credited without a doctor’s note.

If no notice of a cancellation or missed lesson is given by email, no credit or refund will be provided.

Missed Weekly Lessons

A max of 1 credit per season (Fall/Winter/Spring/Summer) for missed lessons if cancelled by the family if notified within one day (24 Hours) before the actual date of the program – No refund.

In the case of exceptional illness that results in three consecutive missed days or more, 100% credit will be provided for the missed days. A signed doctor’s note must be provided in these circumstances. 

Missed Certification Days

Our certification courses are structured to allow participants to complete them efficiently. Participants cannot miss a course day, as this would mean they did not meet the required course hours.

100% attendance is required to complete this course.

Students who miss a session will not be refunded and cannot make up any portion of their course.